RETURN AND CANCELLATION POLICY

Return policy

We would highly recommend you to capture a video while opening the package.

Products can be returned within 7 days from the date of delivery. (But the video taken during opening of the package is mandatory to claim returns)

Payment refunds are applicable only in case of damaged products / delivery of incorrect size (size other than the ordered).

In all other cases, replacement / eVoucher / coupon code (6 months validity) is available.

Returns and replacement are done free of cost if wrong products /wrong size (size other than that ordered) or damaged products are received by the customer. However the company reserves the right to levy shipping charges on cases that comes under legal scrutiny.

Exchange is allowed with the same or different products but the courier charges will be paid by customer.  

Cancellation policy

An easy cancellation process is available for all our customers.

You can cancel your orders online before the product has been shipped.

Your entire amount will be refunded.

Refund policy

Your refund will be initiated by us within 3-4 business days of receiving the refund request and authorization of the refund.

Your refund is estimated to be credited in the account, used for order payment, between 5-7 days after initiating the refund.

Please note that the timing of the actual account credit is dependent on multiple external agencies such as bank, payment gateways.

Mode of refund

For both cancelled order & retuned products (due to incomplete sets, incorrect style, wrong size or defective products delivered) the refund amount will be credited into the original payment account